Privacy policy.
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Freight Board Logistics Services Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Full name
Company name
Email address
Phone number
Billing and payment information
Shipment details
Any information you submit through forms or direct communication
Non-Personal Information
Browser type
IP address
Device information
Pages visited on our website
Time and date of visits
This information is used solely for business operations, service improvement, and security.
How We Use Your Information
We use your information to:
Provide and manage freight brokerage services
Communicate with shippers, carriers, and partners
Process payments and invoices
Respond to inquiries and support requests
Improve our website and services
Comply with legal and regulatory requirements
Prevent fraud and unauthorized activity
Sharing of Information
We do not sell or rent your personal information. We may share information only with:
Independent carriers and owner-operators for shipment fulfillment
Payment processors
Legal, regulatory, or law enforcement authorities when required
Technology and hosting providers supporting our business operations
All third parties are required to protect your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure.
Cookies & Website Tracking
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve site performance
You may disable cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.
Retention of Information
We retain personal information only as long as necessary for:
Business operations
Legal compliance
Dispute resolution
Accounting and record-keeping requirements
Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request corrections to inaccurate data
Request deletion of your personal information (subject to legal requirements)
Withdraw consent for future communications
Requests can be submitted through our website.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the revised Privacy Policy.
Governing Law
This Privacy Policy is governed by and interpreted in accordance with:
The laws of the State of Nevada, United States, for users within the USA
The laws of the Province of Alberta, Canada, for users within Canada